Warning – United Kingdom’s regulator, Financial Conduct Authority has reported Pocket Option
If you’re considering using Pocket Option (https://pocketoption.com) to trade online, it’s important to separate facts from hype. Lots of people ask, “Is Pocket Option real or safe?” or “Should I invest my money there?” This guide gives you clear, straight answers based on real user reports and regulatory warnings.
What Is Pocket Option?
Pocket Option is an online trading platform that lets users trade financial products, including options and other markets. The company behind it is Infinite Trade LLC, and it is registered in Costa Rica. It also claims to be licensed under the International IBC Regulation Act 2014 in the Autonomous Island of Mwali (Comoros Union).
While the company is registered, it is not regulated by top financial authorities like the UK Financial Conduct Authority (FCA), the U.S. SEC, ASIC (Australia), or CySEC (Cyprus). The FCA has warned that Pocket Option is not authorized to provide financial services in the UK, meaning it does not have legal investment protections for customers there.

User Ratings and Reviews: What People Are Saying
One of the most direct indicators of a service’s reputation is user reviews. On Trustpilot, Pocket Option has a very low rating of around 1.3 out of 5 stars, with most reviews giving 1-star.
Here’s what many reviewers report:
- Withdrawal problems: Users say they were unable to withdraw their own funds after making profits or even after depositing money.
- Account blocks: Many comments describe accounts being blocked or frozen when trying to access funds.
- Unhelpful support: Several reviewers claim the support team does not respond or delays replies while money remains locked.
- Manipulation concerns: Some users on Reddit share their experience that price movements and trade outcomes felt rigged or unfair, especially compared with demo accounts.
Across Reddit threads, numerous traders warn others to avoid Pocket Option due to account issues, lack of communication from support, and unexpected account closures.
Regulation Matters: Why It Counts
Regulation by reputable authorities (like FCA, ASIC, or CySEC) is a key safeguard for anyone investing online. Regulated brokers must follow strict rules, including segregation of client funds, regular audits, and dispute resolution systems. Without this oversight, traders have little protection if something goes wrong.
Pocket Option’s current licensing in Comoros is considered weak and does not provide the same level of oversight or customer protections that regulated brokers offer.
So, Should You Use Pocket Option?
Based on user reviews, lack of major regulation, and warnings from financial authorities, many people consider Pocket Option a high-risk platform for trading. There are real reports of people losing access to funds, trouble withdrawing money, and poor customer support.
If your priority is protecting your money and trading with a broker that offers regulatory oversight and customer safeguards, you might want to look at well-regulated alternatives.
What to Do If You’ve Lost Money or Been Scammed
If you have already experienced issues with Pocket Option — such as blocked withdrawals, lost funds, or unresponsive support — it’s important to seek help quickly.
Visit TRU CLAIM — a specialist service that helps people investigate suspicious brokers, report potential scams, and take steps toward recovery:
Take action now. Fill out a form to ask for a case review and get fund-recovery assistance.
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